Entry #2…It’s Not Taxicab Confessions, Nor Just For Drinkers

One of the most popular questions I get asked is “So, what’s the craziest thing that’s ever happened?” Or “what’s your craziest story?” And quite honestly, I don’t have any real crazy ones. As I mentioned in the last blog, which was the first, I’ve had a couple of couples get into an argument or break up. I have had three people pass out in my car, two of which easily came to and exited my car on their own. There’s been no hanky-panky, not even any heavy-duty make out sessions between people. I once fit seven sorority sisters in my car one summer. I realize that goes against the law since I only have five seatbelts and we had a total of eight people in here, but they were going from a party to someone’s house under the influence, and somebody had to give them a ride. And it became a challenge, although I think every single one of them was 5 foot 4 and 110 pounds, so not quite the challenge one might expect.

Here’s a little more background on my driving history. First thing is I probably should really change the name of this blog, because I drive for Lyft as well. When I first started driving in Tulsa it was 80% Uber usage as compared to Lyft. Nowadays it’s easily 50/50, and might even be a bit more Lyft users than Uber users. So I’m contemplating being fair and adding a Lyft to the title of this blog, even though I named this unwritten blog a year-and-a-half ago. Between the two platforms, I’ve given over 9300 rides. Amazingly in all that time, I’ve only had one person throw up in my car, and in his defense he got the door open, he just couldn’t aim very well so he splattered the passenger door. I’ve had eight or nine people ask me to pull over so they can throw up, and my most recent close call I had three people in the backseat, two of which were on the verge and as soon as we reached their destination, both back doors flew open and they both face-planted into the yard to vomit their brains out. Real close call there.

The truth is it’s a low percentage of the people that I pick up that have been partying really hard. Even when I drive Friday nights and Saturday nights, the drinkers are still what I refer to as “responsibly drunk”. They’re not talking really loud, they aren’t obnoxious, and sseem to have their wits about them and quite honestly, we carry on a conversation much like I would with a sober person riding to the airport at 8 a.m. 

There is a bar set to be able to use rideshare. Really hammered people might struggle because they have to actually utilize and operate a smartphone and the app. There have been many times I have rolled up to a bar responding to a request, and sat there for 4 minutes and then texted the rider. I generally wait 60 seconds and if I don’t get a response to a text then I call them. And these particular ones I’m referring to, they don’t answer and it goes straight to voicemail. I never know the real reason, but when it’s Friday night or Saturday night and it’s a bar, I assume they are probably really drunk and forgot they ordered one or couldn’t hear or feel their phone. Or, they’re making one last attempt to hook up before the night ends.

My favorite time to drive honestly is a 7 a.m. to 1 p.m. time frame. Generally when I tell people that they seemed shocked that there’s that much usage during that time. There’s times I’ll make more money on a Monday in that time frame than I will on a Friday night from 6 p.m. to midnight. People use Uber and Lyft to get to the airport, to get from the body shop or the service department where their car is getting worked on to home or work. There is a growing number of people, especially younger ones that live close enough to where they work that they don’t own a car anymore and they Uber or Lyft to and from work and to and from wherever they need to go. The truth is to have a reliable car, keep insurance on it, gas it up and to maintain it is at a minimum of $300 a month and could be as much as $400 to $500 depending upon what they drive. These people have found they might spend $150 to $200 a month on Uber or Lyft, so using it as opposed to owning the car is much cheaper. A few people miss the freedom of being able to go whenever they want whatever they want with the car in their garage or in the parking lot of their apartment. But, others enjoy having a driver 5 to 10 minutes away from their house to get wherever they need to go. I’ve actually met three specific people, two females and one male, who just admitted they were horrible drivers so they sold their cars and they just don’t drive anymore.

Truth is people use Uber and Lyft for so many reasons. I think the number one reason is to and from work. Number two would probably be to get to a bar or a house party or to an event like a concert or a party when they’re going to have a few drinks. The older generations utilize it now just to get around to their doctors appointments or to visit their kids and their grandkids or to just meet their friends at the restaurant on senior citizen day.

It’s actually created really responsible people as well. I’ve noticed that people that use rideshare to get to and from work have learned to buffer their time frame so they can be there on time. I’ve worked with people in the past that if they were supposed to be to work at 9am, as long as they were there by 9:05 they considered that on time. Now I can pick somebody up at 9:20 and work might only be 10 minutes away, but they don’t have to be there till 10 a.m. And they’ll say “hey I don’t want to be late”, “it’s okay to get there early, I can read on my phone or I’ve got a book or I’ve got my music.” 

And when it comes to drinking, two and a half years ago a lot of people would say “hey taking an Uber is much better than getting another DUI”. That’s very true. Nowadays what I hear is, “we’re not going to drink much, but why even take a chance if we’re going to have two drinks”. And then there’s some people that just don’t like to drive to downtown Tulsa, and pay for parking, and then have to walk from parking to wherever they’re going, when they can pay us and keep their car safe in the garage and drop them off at the door and then if they choose to have a drink or two or five, it’s okay.

I often get asked if I have made any long distance runs. I’ve made a few. Have only been out of state once, and that was actually my first long road trip. It was a gal traveling for business and she said it was cheaper for her to fly into the Tulsa Airport and then Uber back and forth to Fort Smith, Arkansas then it would have been to catch an extra leg on a different airline to fly into Fort Smith, especially because it wasn’t the airline she usually travels to earn her rewards points. That made perfect sense. It was $112 ride that paid me 90 bucks. She was flying out the next day so we made arrangements and I drove back down to get her and bring her back. We couldn’t use the Uber app because I picked her up out of the state of Oklahoma, but she paid me $100 cash. She saved a little bit of money, and I made a little bit more money from the trip down there. 

I’ve driven the 50 miles to Bartlesville three times and made two trips to Oklahoma City. One of them was also a round trip. It was a college student from Maryland who was transferring from a college in Edmond to Oral Roberts University. She just needed to go down and get some information and do some paperwork and then close out her dorm. It made sense for me to drop her off and take a few rides in the city while I waited. She called me when she was done. I picked her up and brought her back home. I even took a kid all the way out to Anadarko one time which is 70 miles or so west of Oklahoma City. His car wasn’t running and he sells blankets at these reservation pow wows that are held at Fairgrounds across the state. That’s how he makes money and he had to get there so we worked out a deal and I drove him out on a Thursday, and then went out on a Sunday and brought him back. 

I’m always an entrepreneur at heart, so I’m always looking for the repeat business. Sometimes that’s just a return trip, or sometimes it’s future business. I’ve probably given my cell phone number out to 40 or 50 people that have used me multiple occasions. Sometimes it’s people that come to Tulsa on business frequently and they’ll text me when their flight arrives. If I’m driving, I’ll go get them and take them to their hotel and then drive them back to the airport when it’s time for them to get home. I’ve got a handful of people that use me weekly now as they travel for business just about every week.

I’ve always said, and it’s genuine and true, but my favorite part of driving isn’t the easy money. It’s meeting the variety of people and especially those people that have a good story. Sometimes I only see them once and learn a little bit about their life, find out we have some common ground or common experiences, and it’s just a a good ride with good conversation. And sometimes it’s an ongoing conversation that continues each time I pick up somebody local and we just pick up where we left off the next time.

One of my favorite rides, and the first specific one I’ll share, was just a few weeks ago. I got a request to go to Tulsa University. As I drove up, I saw young lady, obviously a college student, and an older woman. The older woman turned out to be her grandmother who was visiting her from California. Turns out the grandmother was one of 10 children, but she only had one sibling left alive. That sister lives outside of Jay, Oklahoma, and I was taking her out there so she could spend a few days with her sister. That farm was only two miles from the Arkansas border, and it was definitely a rural trip. She loved the scenery, since it was a nice switch from the Los Angeles area and all the concrete. She is 72 years old, and her husband is 80. They had built a business of buy here, pay here car lots, or as she called them, finance companies. They did that for years and built a significant business, and when they walked away from that business they built a Performing Arts Center in the town they live in. They are running that as retirees and part-timers just trying to keep busy. We didn’t discuss their financial situation, but I’m intuitive enough to understand that since they were paying for all their grandkids college education and they have a house on Lake Tahoe, that they had done well for themselves. The ride was a enjoyable as we just had a good conversation back and forth. We talked about work, kids and grandkids, the California weather and just what it’s like to to grow up and see the world around us change as we do. She left a very nice tip and gave me a hug as I handed her off to her sister, who also gave me a hug. I did my job. I got her there in one piece. And we both made a friend. 

That’s just one of hundreds, but it’s an Uber story

Entry #1 : Two Years In The Making, and Probably Late.

I should have done this two years ago. So many people have told me I should. Friends. Strangers. Riders. I should have, but obviously I didn’t. I even said I was going to, multiple times. Why didn’t I? Probably laziness. Definitely procrastination. And maybe that “on again, off again” gnawing in my stomach that nobody probably cared to read a blog like this. Even though dozens of people have urged me to.

I titled this blog nearly two years ago. It came to me quickly and very specifically, probably because it’s the truest sentiment I’ve ever thought or heard when it comes to the Rideshare business. Everyone does have a story. Sure some of them are repeated to some degree. I can pick up three Riders in a 10 or 12 hour time frame that needed me in that moment for the exact same, simple reason. But, everybody is an individual. And that’s what I mean by, everyone has a story.

I often tell people when I’m driving I am like a barber without clippers or scissors, or I am like a bartender without booze. Some people get into my car and need to share something and/or vent. Maybe it’s how bad their day was. Maybe it’s the reason why they need the ride. It could be car troubles, or family issues, or health issues, or a recent DUI, and I’ve even had people between the ages of 35 and 85 that are no longer able to drive for one reason or another. I’ve given rides to 7th graders and I’ve given a ride to an 87 year old. That’s one hell of an age spectrum. 

Let me also dispel the myth that the majority of Uber and Lyft users are the weekend partiers and the happy hour attendees who had several too many drinks but are being responsible and getting their drunk selves home.

As I’m using voice to text to create this blog, my brain is actually scattered because after driving for two and a half years, there’s a lot to say and a lot to tell. But because this is going to be the first in an ongoing series, maybe I should actually have some level of organization and back up to the beginning and explain why I started driving. I didn’t really need to drive, I just overheard a couple of people talking about it. One gal’s friend had driven and supposedly had made a couple hundred bucks on a weekend and knew a guy who made $300 on New Year’s Eve. I had spare time. I also am somebody who is a night owl still. I enjoy driving, and I had a really good handle on navigating the Tulsa streets. Although I will say that I have more than quadrupled my knowledge of every nook, cranny, shortcut, dive bar, and cul-de-sac in most of Tulsa County since then. And not to be boastful, but I have been blessed with above-average people skills. I have since accepted that one of my god-given gifts is that I can make people feel comfortable and can put a smile on their face or even just give them five to seven minutes of positive energy while taking them to work or home or wherever their destination is. I now pride myself on that and actually include that in my morning prayer that I keep myself in that frame of mind to be a giver and a server and something positive in everybody’s day that I run across. 

I had no idea how much usage there was of Uber back in March of 2015. After submitting my paperwork and getting a background check and being approved to drive, I ventured out on Good Friday a little after lunch time to check out what this Uber thing was. How many rides would I give? How frequently would I be called upon to get somebody from point A to point B? I took a book with me to read in my downtime. Got my car all cleaned up, gassed up the Elantra, and grabbed a notebook to log my miles, because I know what a hard-ass the IRS can be over deductions. Not having a clue exactly how to start, which is really kind of silly now that I look back on it, but I figured that most users would be closer to downtown Tulsa so I drove down to a QuikTrip just outside of the downtown Loop and perched in the parking lot, grabned an unsweet tea and went online. I had cracked open my book and read about two or three sentences before my phone started making that noise. 

That first ride I still remember. It was just a simple one. A young man lived about three blocks from that QuikTrip and needed a ride to work. He worked at Lowe’s by the fairgrounds, so it really was a short trip. Took me a minute to get to his house and about four minutes to get him to work and at the end of the ride I had earned a little over $4. Not bad for 5 minutes. And that first ride immediately told me I would not only enjoy this, but I would be good at it. In that 4 minutes, I learned he had worked at Lowe’s for two and a half years, just got promoted to a supervisor position, lost his car six months ago then his girlfriend the next month, but he was bound and determined to not let that define him as he was focusing on “work and avoiding girls”, in his words. He figured it would take him a year to save up to pay cash for a car but he was going to do whatever it took. 

It’s funny because I still can remember details about so many different riders over the last 37 months. And that does come in handy too, because now driving for as long as I have, I get repeat riders frequently. And that’s a cool aspect of it, because we can have a really good back and forth conversation for that 10 to 12 minutes to their destination. And then three weeks later I might see them, and we just pick up that conversation where we left off. 

When I first envisioned blogging about being an Uber driver, what I always saw was just sharing these people’s stories or the experiences that I have had. Obviously not all of them, because on a busy Friday I might give 30 to 35 rides. And now that so much time has passed, it’s like so many unique and interesting experiences have occurred, and sadly many have morphed into each other. I do still vividly remember many and also many of my repeat riders. Just to give you an idea, I have given over 9000 rides between both Uber and Lyft.

I used to always get asked this question. What’s your craziest story? Now I’ve decided that when most people ask that question, they have visions of Taxicab Confessions in their head and they want to see what kind of weird stuff has happened in my car or what kind of weird behavior I’ve witnessed or outlandish psychopathic conversations have taken place. I always porcupine that question back to the people that ask. I ask them “what’s your definition of crazy? I also get asked “so do you make good money doing this?” And again I porcupine it back and say well that really depends on somebody’s idea of what is good money. If you’re an executive or you have a job that pays you $75,000 to $80,000 a year, I wouldn’t quit that job to drive Uber and Lyft. Now, if you flip burgers or  work retail in the mall and you barely make $9 or $10 an hour and you never know what your schedule is from week to week, I would definitely quit my job if I had a car and start driving. Because not only would you make better money than that, but especially in the Tulsa area, you get to write off at least 90% of your earnings due to your mileage. And there are other tax deductions as well.

But back to the question of crazy things. I honestly haven’t had anything real crazy happen. I’ve never felt unsafe, and I’ve been in every nook and cranny in the City of Tulsa, the good parts and the bad parts. I think some of the more interesting things are couples having disputes or in the case where I’ve had two people literally go through a break-up in my car. And the first one was unique in the fact that it almost got physical between them as he tried to reach for her cell phone and take it out of her hands a second time. She reached around in the back seat and smacked him in the head. She was sitting in the front seat, always a sign that there’s trouble in paradise. After she hit him, I brought my car to an immediate halt and with my old teacher voice said they weren’t to say another word and they were definitely not to touch each other until I got them to their destination and if they did I would bring this car to a stop and they would get out and walk the rest of the way home and it was 28 degrees that night. Safe to say it was a very quiet last seven minutes. It’s good to know my teacher voice will still work in some situations.

I’ve had people pass out while alone in my car. Always a tricky scenario. I’ve only had to  pull over for a puker eight or nine times and miraculously have only had one puked in all this time. l he did was sllatfer the lassenger door while trying to get it open. Uber charged him an extra $100. Easy money, because it was 2am and i did the clean up myself. Wasnt bad, and all those tjmes helping frienfs vomit high school and college made this easier to handle.

Some of my favorite rides have been the conversations with people from other countries or older people. In fact in 2017, the age group that has really increased their usage of ridesharing is that 65 and older crowd. They get rides to the beauty salon, to their doctor’s appointments, to meet their friends for lunch and most of them say that either their spouses or their children have urged them to stop driving and they all say they feel much safer now. One of my earliest experiences with an elderly woman was in my first 6 months of driving. She actually was from Finland and had recently moved to Tulsa from Delaware. She had only been in the United States for three and a half years as they moved to Delaware to be with their son and the grandchildren, but then he took a job in Tulsa so they followed him. It actually was really cute, because her husband stood out on the front porch while she got in the car and we drove away as I took her to a doctor’s appointment. She was going in for a sleep study because her husband said she was snoring every night now. I chuckled because for 7 years I have been the user of a CPAP machine myself. So I explain to her my experience with a sleep test and how it took two times for them to truly test me. But as we drove away, she said look at my husband he looks like he’s jealous. He swore he was going to drive me but I won’t get in the car with him anymore. He’s nearly blind. And then she chuckled. It was a 20-minute ride, but lots of conversation back and forth about moving from Finland, adjusting to Tulsa, but then about health as we get older and how we lose control over the deterioration of it.

The University of Tulsa has a high percentage of international students. Many of them from Asia and the Middle East and a high percentage of them are here for the highly-regarded engineering program. Most are very friendly and those are enjoyable conversations how about how they’re enjoying Tulsa, their culture back home and what brought them here, because many of those students are actually sponsored by the employer that’s already hired them and who is paying for their education.

I’ve taken a handful of longer trips.  I’ve been to Oklahoma City three times, Fort Smith, Bartlesville and even rural Jay, OK, which is 3 miles from the Arkansas border.

So while I enjoy sharing moments from my driving and experiences with the variety of riders that I have encountered, trying to retell all the fun, interesting and unique riders over the last two and a half years is just too much for me to type and much more than you care to read. So, what I’ve decided to do is maybe once a week or maybe every other week, I’ll blog about a couple of unique situations but will always also include an Uber moment from the past. Some of these experiences do warrant much more detail than trying to bullet point a percentage of 9000 rides that I’ve already given. And I do feel like there will always be a couple per week that are a good story. And that is the premise of this entire blog. Because everyone does have a story. And, I don’t mind sharing them.